Membership

Join the Voice of Zimbabwe's BPO Sector

BPOAZ members shape national policy, access investor pipelines, and lead the country's positioning as Africa's premier outsourcing destination.

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Why Become a Member

Why join BPOAZ

Members shape policy, access world-class connections and gain priority visibility with international investors.

What You Get

Member Benefits

A comprehensive package of advocacy, connections, intelligence and visibility — designed for organisations serious about competing globally.

Trade Facilitation

Active facilitation of trade between Zimbabwean BPOs and international clients, including investor matchmaking and lead-sharing.

Policy Voice

Direct representation in policy advocacy with government, regulators and international trade bodies — your voice in the rooms that matter.

Global Network

Membership in BPOAZ connects you to international outsourcing trade organisations, peer associations across Africa, and the global GBS community.

Skills & Capacity

Priority access to BPO Skills Bootcamps, university partnership programmes and the BPO-ready certification pathway.

AI Adoption Support

Members lead Zimbabwe's GAME AI Framework rollout — including preferential access to AI tooling partners and pilots.

Market Intelligence

Quarterly sector reports, member-only research and intelligence products covering the BPO and ITES landscape.

Awards & Recognition

Visibility through BPOAZ's annual Excellence Awards, sector spotlights, member showcases at the Investment Summit and across BPOAZ media.

Events Access

Priority access to BPOAZ events including the Investment Summit, members forums, networking sessions and international delegations.

Eligibility

Who Can Join

BPOAZ membership is open to organisations whose work supports or depends on Zimbabwe's Business Process Outsourcing and Global Business Services ecosystem.

Registered BPO and contact-centre operators based in Zimbabwe
IT-enabled services firms (ITES), knowledge process providers, software factories
Finance, HR, legal process outsourcing firms
Universities, technical colleges and bootcamps developing BPO talent
Technology platforms, infrastructure providers and enabling partners
International investors, buyers and trade partners seeking Zimbabwe entry

Not sure where you fit? Get in touch — the BPOAZ secretariat will help you identify the right tier.

Membership is reviewed by the BPOAZ secretariat to ensure quality and standards across the ecosystem.

Membership Tiers

Choose Your Membership Tier

Three tiers, matched to where your organisation is on its BPO journey. Apply online — the membership team will be in touch within 5 business days.

Associate Member

For startups, individuals and organisations exploring the BPO sector.

Listing in the BPOAZ directory
Monthly BPOAZ newsletter
Public event access
Access to sector intelligence summaries
Member-only community channels

Apply for Associate Member

Full Member

For active BPO operators and service providers.

All Associate benefits
Investor matchmaking & lead-sharing
Training & certification discounts
Marketing & PR support
AGM voting rights
Priority event access & speaking slots
Inclusion in the national BPO pitch deck

Apply for Full Member

Corporate Member

For large enterprises and multinational operators.

All Full Member benefits
Premium directory placement
Advisory Board seat eligibility
Direct government liaison support
Dedicated relationship manager
Custom research & reports
VIP access at all BPOAZ events

Apply for Corporate Member

The Process

How Membership Works

Four simple steps from application to active member.

Apply Online

Complete the application form below. Takes about five minutes.

Introductory Call

The secretariat will reach out to understand your organisation and goals.

Review & Approval

Membership committee reviews your application against published criteria.

Welcome & Onboard

Get your membership pack, directory listing and immediate access to member benefits.

Apply Now

Membership Application

All fields marked with * are required. The membership team responds within five business days.

First Name *

Last Name *

Work Email *

Phone

Organisation *

Preferred Membership Tier *

Tell us about your organisation and goals

Ready to Power Zimbabwe's BPO Future?

Join the coordinated national effort to grow Zimbabwe's outsourcing economy. Become a member, partner with us, or talk to our team.

Become a Member Contact Us