News & Updates

What's Happening in Zimbabwe's BPO Sector

Industry news, BPOAZ announcements and the monthly newsletter archive.

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Industry News

Latest news, announcements and developments from across Zimbabwe's BPO ecosystem.

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Our monthly digest — sector trends, member spotlights and policy updates.

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Recent Stories

Policy Zimbabwe Launches BPO Framework to Boost Global Service Exports
2026-03-18

Zimbabwe Launches BPO Framework to Boost Global Service Exports

Government unveils a comprehensive BPO framework featuring sector incentives, dedicated economic zones, and partnerships with industry associations to accelerate the country's positioning as a global outsourcing destination.

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Skills BPOAZ Partners with Universities for National Skills Pipeline
2026-03-05

BPOAZ Partners with Universities for National Skills Pipeline

Strategic partnerships with five major Zimbabwean universities to design a BPO-ready curriculum and create a continuous talent pipeline for sector members.

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Industry Zimbabwe BPO Sector Grows 23% in 2025
2026-02-20

Zimbabwe BPO Sector Grows 23% in 2025

Annual sector report shows significant growth across customer experience, technical support and IT-enabled services verticals.

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