Industry News

Latest from Zimbabwe's BPO Sector

Stories, announcements and developments from across the BPOAZ network and the wider industry.

Policy Zimbabwe Launches BPO Framework to Boost Global Service Exports
2026-03-18

Zimbabwe Launches BPO Framework to Boost Global Service Exports

Government unveils a comprehensive BPO framework featuring sector incentives, dedicated economic zones, and partnerships with industry associations to accelerate the country's positioning as a global outsourcing destination.

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Skills BPOAZ Partners with Universities for National Skills Pipeline
2026-03-05

BPOAZ Partners with Universities for National Skills Pipeline

Strategic partnerships with five major Zimbabwean universities to design a BPO-ready curriculum and create a continuous talent pipeline for sector members.

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Industry Zimbabwe BPO Sector Grows 23% in 2025
2026-02-20

Zimbabwe BPO Sector Grows 23% in 2025

Annual sector report shows significant growth across customer experience, technical support and IT-enabled services verticals.

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Investment New Special Economic Zone for BPO Announced
2026-02-01

New Special Economic Zone for BPO Announced

ZIDA announces dedicated BPO Special Economic Zone with enhanced incentives, modern infrastructure and direct fibre connectivity.

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